Shipping Policy

At InterPet™️, we understand the importance of timely delivery when it comes to pet products like the Wicked Ball and Wicked Bone. Our shipping policy is designed to ensure that you receive your order promptly and efficiently.

1. Processing Time:

Once your order is placed and payment is confirmed, our team will begin processing it within 1-2 business days. During this time, we will verify the order details, prepare your items for shipment, and package them securely.

2. Shipping Method:

We offer standard shipping for all orders within the USA, which typically takes 8 to 10 business days for delivery. Please note that shipping times may vary depending on your location and any unforeseen delays with our shipping carriers.

3. Shipping Carriers:

We partner with reputable shipping carriers to deliver your orders safely and on time. The specific carrier used for your shipment may vary depending on factors such as your location and package size.

4. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

5. Shipping Rates:

Shipping rates are calculated based on the weight of your order and your delivery address. You will be able to view the shipping costs during the checkout process before completing your purchase.

6. Shipping Restrictions:

We currently only ship orders within the continental United States. We do not offer international shipping at this time.

7. Delivery Attempts:

If you are not available to receive your package at the time of delivery, the shipping carrier will make additional delivery attempts or leave a notice with instructions for arranging a pickup or re-delivery.

8. Shipping Updates:

We strive to keep you informed about the status of your shipment throughout the delivery process. If you have any questions or concerns about your order's shipping status, please contact our customer support team at support@interpet.com.

9. Order Changes or Cancellations:

If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once your order has been processed for shipment, changes may not be possible.

10. Contact Us:

If you have any questions or require assistance regarding our shipping policy or your order, please don't hesitate to reach out to our customer support team at support@interpet.com. We are committed to providing you with exceptional service and ensuring a smooth shopping experience.

By placing an order with InterPet™️, you acknowledge that you have read, understood, and agreed to our shipping policy as outlined above. We appreciate your trust in us and look forward to serving you and your furry friends with high-quality pet products and reliable shipping services.